Our Reviews
Jerrold P|2020 Chevrolet Suburban
Confirmed Service Customer
9/26/2025
Very prompt and provided useful updstes
MORGANTOWN, PA
Mark P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Had my first experience with the service department at the dealership. My experience with the sales team was awesome so I should have guessed I would have the same experience with the service department. I can't say enough about how well you are treated at this dealership. I would highly recommend John Sauder of New Holland to anyone looking to purchase a car or just looking for a service department to handle your needs.
LANCASTER, PA
Shawn L|2025 Chevrolet Equinox
Confirmed Sales Customer
1/9/2026
The overall experience was fantastic it was really good I traded in a 2025 Chevy Trax for a 2025 Chevy Equinox The Equinox was a courtesy vehicle so it had a little over 3,000 miles on it the only reason I didn't give it a five stars because the oil percentage was already at 15% and I had on it only had it for 2 days so I had to use my complimentary first oil change immediately but other than that the experience was awesome that they really been over backwards to get me into something that I wanted and it was in my budget
DENVER, PA
Marlin G|2012 GMC Yukon
Confirmed Service Customer
2/8/2026
Great job as always
NEW HOLLAND, PA
Marshall H|2019 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
The maintenance was done in a timely manner and the experience was great.
QUARRYVILLE, PA
Kenneth G|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
9/8/2025
I had a great experience with Chris helping me find a fantastic work truck. Ken Gappa
EAST PETERSBURG, PA
Stacey H|2021 Chevrolet Blazer
Confirmed Service Customer
9/18/2025
Was taken on time for my inspection and finished very quickly. Customer service is excellent as well as service. Thank you for a great experience as always.
EAST EARL, PA
Adam F|2021 Chevrolet Colorado
Confirmed Service Customer
10/21/2025
Performed requested services. Very expensive.
Reinholds, PA
Joann S|2006 Chevrolet Malibu
Confirmed Service Customer
11/1/2025
Service was great! Liked it better when when there was a recommendation of needed repair it was explained to me and not just put on reciept.
GORDONVILLE, PA
Kurt L|2026 Chevrolet Trax
Confirmed Sales Customer
11/17/2025
Should have shopped more for a better deal. I was dependent on others for transportation. Took too long for paperwork.
NARVON, PA
Herbert N|2018 Chevrolet Malibu
Confirmed Service Customer
12/11/2025
Professional staff.
LANCASTER, PA
Carol M|2020 Chevrolet Equinox
Confirmed Service Customer
2/19/2026
I showed up without an appointment to see if they could change the battery in my car. I expected to leave the car there overnight, but they were able to take it right into the shop and put a new battery in it. I was able to drive my car home the same day. Then they also helped me use my GM points to help pay for it.
DENVER, PA
James M|2021 Chevrolet Equinox
Confirmed Service Customer
2/20/2026
Always a pleasure. Very efficient
LEOLA, PA
Judith F|2019 Chevrolet Equinox
Confirmed Service Customer
7/25/2025
I called and wanted new tires and they put me in almost right away. I was so happy to get it that fast.
HONEY BROOK, PA
Jay H|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/31/2025
I couldn’t have been more pleased. From the time of setting the appointment with Mykalah (spelling?) to the signing of the paperwork with Travis, I was extremely impressed with the courtesy and quick repair of my vehicle.
MOHNTON, PA
Marlin G|2012 GMC Yukon
Confirmed Service Customer
10/9/2025
Very accommodating! Thank you Burky and Travis and Shaun, for a fantastic job, and everyone who helped me with my recent issues! Very grateful to all of you!
NEW HOLLAND, PA
Anna G|2024 Chevrolet Trax
Confirmed Service Customer
2/11/2026
Quick service and friendly staff!
MANHEIM, PA
James H|2008 Chevrolet Silverado
Confirmed Service Customer
3/3/2026
Excellent service and very informative of the service needed.
East Earl, PA
Rodolfo A|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/6/2026
Great people thank you
WILLOW STREET, PA
Joann S|2006 Chevrolet Malibu
Confirmed Service Customer
3/16/2026
Great experience as always! Can trust for good job!
GORDONVILLE, PA
Dorothy S|2026 Chevrolet Equinox
Confirmed Service Customer
3/23/2026
Quick and complete
NEW HOLLAND, PA
Brandi W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/31/2026
Professional, reliable and always able to get the job done .
NEW HOLLAND, PA
Ronald A|2015 Chevrolet Equinox
Confirmed Service Customer
4/20/2026
They were all vary professional and friendly with fast turnaround time.
EPHRATA, PA
Linda L|2020 Chevrolet Traverse
Confirmed Service Customer
6/8/2026
Great customer service and friendly staff
EPHRATA, PA
Brandi W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/28/2026
Time delays, limited communication related to service.
NEW HOLLAND, PA
Owen R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/28/2026
We ha have never had a problem with anything
E FALLOWFIELD, PA
Judith F|2019 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Just got an oil change. It was pretty quick. Thank you
HONEY BROOK, PA
Kieran C|2018 Chevrolet Colorado
Confirmed Service Customer
8/22/2025
Professional and courteous service. All repairs completed on time. reasonable prices.
NEW HOLLAND, PA
Lindsey H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/5/2025
Everyone was super nice and helpful. They were not pushy at all, just gave me all the information and then stepped back to make a decision.
NEW HOLLAND, PA
Marlin G|2016 Chevrolet Colorado
Confirmed Service Customer
11/21/2025
Burky and Travis did a great job!
NEW HOLLAND, PA
Richard T|2017 Chevrolet Express
Confirmed Service Customer
7/8/2026
First of all, Travis Myer, the service advisor, is a most excellent employee. He ALWAYS takes my calls, he is very patient with me as a very particular customer, and he fits my work truck into the schedule as best he can to accommodate the least amount of down time without my work truck. Secondly, Neal Sensenig is an EXCELLENT mechanic. He is the primary mechanic for my work truck. He explains solutions to problems, he answers my questions, and his work is always perfect when I receive my truck back. I ALWAYS request Neal to work on my truck, and I always will.
LANCASTER, PA
Robert R|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
9/12/2025
I was taking care of with care and respect. Everything went well just as time and parts as and service department,had suggested. Thank You
GAP, PA
Walter B|2013 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
In and out fast.
LEOLA, PA
Matthew T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/2/2025
Very honest and straight forward, hassle free experience
ELVERSON, PA
Autozone Parts Inc A|2024 Chevrolet Trax
Confirmed Service Customer
2/12/2026
You're always able to fit us in which is great.
NEW HOLLAND, PA
Judith F|2019 Chevrolet Equinox
Confirmed Service Customer
5/28/2026
I always have a good experience there. They are very helpful.
HONEY BROOK, PA
Mark F|2020 Chevrolet Traverse
Confirmed Service Customer
8/22/2025
Efficient and friendly.
LANCASTER, PA
Stephanie J|2024 Chevrolet Equinox
Confirmed Service Customer
8/22/2025
They offered to complete my state inspection while I was there for oil change which saved me another appt.. very happy about that
LANCASTER, PA
C J|2024 Chevrolet Trax
Confirmed Service Customer
12/15/2025
Completely satisfied
PARKESBURG, PA
Judith F|2019 Chevrolet Equinox
Confirmed Service Customer
1/23/2026
I was pleased with how I got in so fast and they did all the work that needed done. I like going there because they are so nice and friendly and let me know what else needs done. I appreciate them all
HONEY BROOK, PA
Nick V|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/3/2026
Always great place to go get my truck worked on
SINKING SPRING, PA
C J|2024 Chevrolet Trax
Confirmed Service Customer
9/11/2025
Completely satisfied
PARKESBURG, PA
Carol M|2020 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
I took my car in to have an oil change and get inspected. When I got to the dealership, I realized that the registration for my car was expired. They were able to easily renew my registration so that I could still get my car inspected.
DENVER, PA
Judith F|2019 Chevrolet Equinox
Confirmed Service Customer
11/13/2025
I had a good experience as always. I was in for my inspection and everything went well. Judy
HONEY BROOK, PA
Steven B|2014 Chevrolet Cruze
Confirmed Service Customer
12/11/2025
Excellent service
PHILADELPHIA, PA
Marshall H|2019 Chevrolet Traverse
Confirmed Service Customer
1/19/2026
Everything went well and all service was completed on time. Nice work
QUARRYVILLE, PA
Preston C|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/26/2026
Friendly and professional.
DOUGLASSVILLE, PA
Marlin G|2012 GMC Yukon
Confirmed Service Customer
2/20/2026
Great service
NEW HOLLAND, PA
Lloyd S|2025 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
Great service
GORDONVILLE, PA
Herbert N|2018 Chevrolet Malibu
Confirmed Service Customer
3/6/2026
Very professional. The customer service representative helped me redeem my rewards points which saved me $30 on my annual inspection.
LANCASTER, PA
Judith F|2019 Chevrolet Equinox
Confirmed Service Customer
6/9/2026
I had a good experience and it didn't take too long. They always treat me good.
HONEY BROOK, PA
Linda L|2020 Chevrolet Traverse
Confirmed Service Customer
5/22/2026
Friendly staff and great customer service
EPHRATA, PA
Ronald A|2015 Chevrolet Equinox
Confirmed Service Customer
6/19/2026
they were friendly plus service was fast.
EPHRATA, PA
Linda L|2020 Chevrolet Traverse
Confirmed Service Customer
6/19/2026
Great customer service and friendly staff and very thankful for the loaner so I could go to work while the car is getting worked on.
EPHRATA, PA
Brian S|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
9/19/2025
Always professional and such great service. They really care about your experience and helping out.
EPHRATA, PA
Thomas S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/11/2026
The people there were very nice and helpful. Service was completed in a timely manner. Very clean.
BIRDSBORO, PA
Catharine G|2023 Chevrolet Equinox
Confirmed Service Customer
4/9/2026
As always. So grateful for a nice service team both in the office and working on my car.
NEW HOLLAND, PA
John L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/26/2026
Short wait time and professional attitude
STEVENS, PA
Randolph P|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/12/2026
Prompt friendly service.
WYOMISSING, PA